How to Properly File a Paypal Claim
For those of you who don't know yet, we run an online clothing boutique. We do live sales via Facebook and they're a LOT of fun! We have hundreds of absolutely amazing customers that are the reason we do what we do. With that being said, there are always a few bad apples in the bunch. Our clothes are awesome and so is our customer service. We love making people happy when they wear our clothes! After selling overly priced crappy quality clothes with LuLaRoe, we knew we wanted an affordable high-quality alternative. We started sourcing from wholesalers, mostly in the U.S., and quickly fell in love with several brands that we now carry on a regular basis. Long story short, we fully believe our clothes are the best for the price and we do everything we can to make our customers happy.
If you are unsatisfied with a purchase you've made via Paypal, you should first email the company to let them know. If they don't remedy it, check their policies to make sure your purchase qualifies for the type of refund or exchange you're requesting. If your clothes smell like smoke and their policy clearly states no returns for clothes that smell like smoke, just call it a loss and move on.